All order can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping procces has started, it can no longer be cancelled.
We offer a 100% money back guarantee on all products that are defective or damaged during shippig. Just let us know and we will provide a return adress and a replacement or refund as preferred.
If you are unsatisfied with your order - pls contact our support and we will do our best to help you out!
Customers will be resposbile for paying return shipping costs.
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g providing the wrong shipping adress)
* You can submit refund request within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.